We are committed to addressing any grievances or complaints you may have regarding our products or services.
1. Filing a Grievance
You can file a grievance by contacting our customer support team via email or phone.
2. Grievance Resolution
We aim to resolve all grievances within 7 business days from the date of receipt.
3. Escalation
If your grievance is not resolved within the stipulated time, you may escalate the matter to our senior management.